A few weeks ago we tweeted about a new status page we’d been trying, powered by Instatus. We’re now officially using this as our front end page for uptime reports and incident or maintenance notifications. We’ve added a link in the footer of our main website and in the navigation of our client portal to make this page easily accessible.
Our hosting servers are connected to automatic monitoring services that will update the page when an instance of downtime occurs. You can even subscribe to a mailing list that will notify you when a service status changes and it will include any notes left on the incident report.
Communication is important, and we’re looking forward to using this tool to improve our communication with customers and ultimately, the quality of our services.
Check it out here: https://smallweb-ltd.instatus.com